Terms of Use & Privacy Policy

Introduction

Welcome to NewDerma 1 By accessing or using our website and services, you agree to comply with these terms and conditions, which govern the relationship between the clinic and all users of the platform.

Article 1 – Definitions

Clinic: Refers to NewDerma 1 and its official website/platform.

User / Client: Any individual using the platform, booking services, or purchasing products.

Agreement: Refers to these Terms of Use & Privacy Policy.

Article 2 – User Eligibility

Users must be legally competent and at least 18 years old.

In case of violation, the user bears full responsibility for any consequences.

Article 3 – Clinic Obligations

The clinic commits to providing services and products as advertised and in line with professional and legal standards.

Additional services (e.g., follow-ups, aftercare) may be provided depending on the nature of the booked service.

Article 4 – User Obligations

Users must utilize the platform in a manner consistent with the laws and public morals of Saudi Arabia.

Services or products must not be misused or employed for unlawful purposes.

Article 5 – Accounts & Registration

Upon registration, clients must provide accurate, updated, and complete information.

Users are solely responsible for the confidentiality of their login credentials.

Any activity through the account is considered authorized by the user.

The clinic reserves the right to suspend or terminate accounts that provide false information or breach terms.

Article 6 – Privacy & Communications

The clinic protects user data and ensures strict confidentiality.

Electronic communication (email, platform notifications) is considered official and binding.

The clinic may send updates, reminders, or notices electronically.

Article 7 – Modifications & Fees

The clinic reserves the right to update or amend these terms at any time. Changes become effective once published on the website.

Fees and prices may vary depending on services, offers, or legal requirements.

All prices displayed are exclusive of VAT. Saudi nationals are exempt from VAT, while non-Saudi clients must pay VAT in accordance with official regulations.

Article 8 – Payments

Services must be paid using the available payment methods listed on the platform (electronic payments, transfers, partner gateways).

Official invoices and receipts will be issued for all transactions.

Article 9 – Intellectual Property

All intellectual property rights, including the clinic’s name, logo, content, and designs, are the exclusive property of NewDerma 1.

Unauthorized use is strictly prohibited.

Article 10 – Liability

The clinic is committed to providing services lawfully and in line with applicable Saudi regulations.

The clinic is not liable for damages resulting from misuse of services by clients or third parties (e.g., shipping or payment providers).

Article 11 – Account Termination

The clinic reserves the right to suspend or terminate any account or restrict access to services at its discretion, without prior notice, in case of breach of terms.

Article 12 – Governing Law

These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.

Article 13 – General Provisions

If any clause is deemed invalid, the remaining terms remain enforceable.

Arabic is the governing language for interpreting these terms, though translations may be provided for convenience.

Prices and promotional offers are subject to change or cancellation at the clinic’s discretion.